# Terms of Service

URL: https://zerodev.ca/docs/retrail/terms

> Terms of service for Zero Development products.



## Terms of Service

By purchasing from Zero Development, you agree to the following terms.

### 1. Purchases

All purchases are made through BuiltByBit / Zero Shop. You are responsible for ensuring you buy the correct product for your needs.

### 2. Refunds

All sales are final. We do not offer refunds, unless required by BuiltByBit.

### 3. Licensing

Licenses are issued per person and are non transferable. Use of any product is also governed by our [License Agreement](./license).

### 4. Conduct

Chargebacks, fraud, or abuse of our staff or services will result in a permanent ban from all products and support.

### 5. Support

Support is provided at our discretion through our official channels only. We are not obligated to provide custom work or modifications.

### 6. Changes

We may update these terms at any time. Continued use of our products constitutes acceptance of the latest version.